We are committed to delivering high-quality jewelry with a warranty covering manufacturing defects.
Free warranty service applies in the following cases:
Manufacturing defects
Fading or peeling of plating
Loose or missing stones / design defects
Discoloration or rust caused by production issues
This warranty does not cover natural wear and tear, scratches, or damage caused by improper use.
2. Warranty Period
Product Type
Warranty Period
Gold-Plated Alloy Jewelry
10 days
Stainless Steel Jewelry
1 month
S925 Sterling Silver Jewelry
1 month
3. Paid Replating Services
We offer replating and restoration services to help your jewelry maintain its original shine and beauty.
Service
Starting Price
Gold Replating
~$2.00 USD
Rose Gold Replating
~$2.00 USD
Polishing & Restoration
~$3.00 USD
Customers are responsible for round-trip shipping costs.
4. Jewelry Care Guide
Avoid contact with perfumes, chemicals, and cosmetics
